About this role
Job SummaryThis position is located in the Geriatrics and Extended Care (GEC) Service at the Ventura CBOC. The incumbent provides essential day to day administrative and clerical support to advance HBPC program goals and operations.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/04/2026. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: receiving and responding to routine telephone inquires from Veterans and other person, create and maintain updates to patient information databases, coordinate transportation, and receive, route and distributing mail correspondence. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years of education above the high school level. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and Bachelor's Degree. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Major DutiesDuties include but are not limited to: Performs work involving the collection, formatting, basic analysis, compilation, and/or tracking of a wide variety of data and statistical information in support of an organization's program operation. Creates, maintains and updates patient information databases. Receives, formats, enters, sorts, compile and configure data from a variety of sources for recurring and nonrecurring reports. Establishes protocols for incoming data; organizes computerized data sets, and retrieves computerized data. Reviews documents, reports, and/or applicants for omissions and inconsistencies, and ensures data entry is complete and accurate. Provides advice to others on technical administrative procedures and processes of the office Ensures accuracy, integrity, and confidentiality and security of all software maintained. Receives, routes and distributes all mail correspondence. Receives and responds to routine telephone inquiries from Veterans and other persons. Routinely communicates with physicians, providers, and other allied health professional staff. Coordinates transportation to the VHA based on eligibility criteria via VA transportation or public access transportation. Coordinates and manages all supplies, telephone and computer moves within Home Based Primary Care. Responsible for all equipment work orders and replacement within the service at each location. Work Schedule: Monday-Friday, 8:00AM - 4:30PM Compressed/Flexible: Not Available Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD149470 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not AuthorizedRequirementsYou must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.