About this role
A. Job Purpose The position holder will support the implementation of the company’s after-sales service under guidance, assisting in service activities and acting as a trainee service representative to help ensure that safety requirements and proper product operation standards are met while developing technical competence. B. Job Function: 1. Onsite Installation & Service Support Supports the Service Engineer in installation, commissioning, and testing of equipment at customer sites under supervision. Performs basic installation tasks and functional checks in accordance with defined procedures and checklists. Assists in preparing equipment and documentation for handover activities. Follows all applicable safety requirements, work instructions, and quality standards. 2. Maintenance, Troubleshooting & Service Execution Assists in preventive maintenance (PM) and basic troubleshooting activities under guidance. Prepares and maintains tools, test equipment, and materials required for service activities. Records service activities and basic equipment information accurately in relevant systems. Escalates technical issues and customer feedback to the responsible Service Engineer. 3. Administrative & Learning Support Supports preparation of basic service reports and documentation in line with company requirements. Assists in demonstration and evaluation setup when required. Maintains timely reporting of assigned activities. Actively participates in training and on-the-job learning to develop technical knowledge and competencies. C. Job Requirements Education Bachelor’s Degree in Biomedical Engineering, Medical Equipment, Electrical, Electronics, or a related technical discipline. Fresh graduate or with up to 1 year of relevant experience. Basic knowledge of medical devices or technical systems is considered an advantage. Experience Fresh graduate or initial exposure through internships or entry-level roles in a technical or service environment. Exposure to a multinational working environment is an advantage. Basic communication skills with the ability to present information clearly. Skills & Competencies Basic analytical and problem-solving skills. Willingness to learn and develop technical competencies. Ability to work collaboratively and follow guidance from senior staff. Willingness to travel as required. Ability to read and understand technical manuals and documentation. D. WHAT IS WAITING FOR YOU? Formal training roadmap with opportunities to participate in real projects Diversity in multinational working environment European professional working style Competitive salary, attractive health care package Business and Technical service activities in the healthcare industry - one of the sustainable development and very ""hot"" industry.