About this role
Org Unit Name: MDTM ROA Location: India-Gurugram, India-Mumbai Chemistry that Matters™ A career at SABIC provides you with an opportunity to leave a lasting positive impact to the world and yourself. From excellent health and well-being benefits to our comprehensive learning programs. We offer a wide range of benefits and offerings that recognize that our people have unique motivations and ambitions. It’s all about matching what matters to you with what matters to us. Let’s explore what matters! As one of the world’s largest diversified chemical companies, we activate the power of human capital to address society’s future challenges. Through partnerships, we enable life-saving medical innovations and help fight world hunger. We are driving the circular economy for the benefit of communities and our planet through sustainability initiatives, such as our TRUCIRCLE™ portfolio. Our success is built upon the collective excellence of our 28,000 serving customers in over 140 countries. Our values – Inspire, Engage, Create, and Deliver – are the foundation of our success. Our purpose is "Chemistry that Matters". This is what drives us to do what we do. "Chemistry" goes beyond applying science and technology to enhance the supply of essential materials to the world. It is how we work, to build long-lasting relationships of trust. “What Matters” is making a meaningful impact for the world – through the customers and communities we collaborate with, so that we succeed and grow together. It is all about matching what matters to you with what matters to us. We are mindful about the importance of the team we are building and how our team members impact to our culture. We believe that good ideas come from anywhere, being inclusive to diverse perspectives is stimulating, encourages innovation and is critical to our mission. Let us explore this together! Job Summary Drive market development and technical support for SABIC PE, PP, ETP, Elastomers products in assigned region / territory and markets / segments by developing opportunities for create new markets, new customers, expanding customer applications, offering innovative and value based solutions through collaboration with value chain (including brand owners, OEM, machine manufacturers, converters, universities, research laboratories, government agencies, industry associations, etc) and internal stakeholders (businesses, sales, technology, manufacturing affiliates, product stewardship, etc), as well as providing satisfactory technical support including assist trail and manage after sales technical support. How You Can Be the Impact Market Development: Develop and execute market development strategies for India. Identify new business opportunities applications, and end-use industries including potential differentiation product offering. Work closely with sales teams to support new customer development, product positioning, and technical promotion including product training, product brochure, and/other marketing material. Deliver technical seminar / training to Sales teams and external customers. Market Development: Collaborate with technology, business and other related functions to develop innovative and differentiated solutions / offerings, including new products, new applications and new customers. Identify opportunities for external collaboration (with e.g. brand owners, OEM, machine manufacturers, converters, universities, research laboratories, government agencies, industry associations, etc) for joint development Market Development: Conduct customer trials to validate product performance and optimize processing conditions. Recommend suitable formulations, material selection, and processing parameters based on customer application and requirements. Preparate technical reports, trial summaries, and application recommendations. Market Development: Lead the development of Asia Industry Roadmap for high priority industries. Conduct market study and collect feedback on product quality and competitiors, and market intelligence in assigned region / territory. Analyze assigned industries by understanding industry trends and challenges, value chain, regulatory landscape and identifying the right functional domains for further assessment. Technical Support: Enhance customer satisfactory by providing effective support and trouble-shooting. Handle customer complaint by conduction root cause analysis, coordinating with internal teams, and implementing corrective and preventive actions. Technical Support: Resolve technical problems / complaints; provide evidence to support final justification / compensation to technical complaints. Ensure timely and professional response to technical inquiries and after-sales support. What Matters to SABIC Bachelor's degree or above in material/plastics engineering. More than 5 years’ experience in Chemical/plastics Industry. Familiar with injection molding process. Able to work independently, self-motivated, good interpersonal skills and teamwork. Being creative and good at grasping new opportunities. Good technical background, with commercial sense is better. Clear logical thinking and with analytical skills. Program management experience is a plus. Professional verbal and written communication skills in English Equal Opportunity Employer (EOE) Statement SABIC is committed to creating a diverse work environment and is proud to be an equal opportunity employer and as such will not discriminate in its employment practices, including recruiting and hiring practices, based on a person’s race, color, religion, national origin, citizenship, sex (including gender identity, sexual orientation and pregnancy), age, disability, genetic information, veteran status, or other characteristics protected by law. We are proud to be a diverse and an equal opportunity employer. We are fully committed to a culture of respect and inclusion.