About this role
Management Level H
Essential Duties: • Review clients’ press releases for grammatical errors, spelling errors, and inconsistencies. Does not involve fact-checking. • Format press releases to match the client’s original version as closely as possible. • Support clients with a range of requests and enquiries via phone and email. • Assist with our clients’ regulatory needs, such as SEDAR and EDGAR filing. • Assist with our clients’ account maintenance, such as managing email lists, adding new users and accounts, and managing multimedia libraries. • Embraces collaborating with teammates and across departments. • Knowledge of other Notified products. • Act as our clients’ primary contact, supporting our clients’ administrative and consultative needs in addition to press release service requests. • The starting time for this position may be any time of day. • Ability to work occasional overtime during high volume periods. • Required to work occasional weekend on call shifts, holidays and occasional remote monitoring shifts outside your typical schedule each year.
Minimum Qualifications: Education • Bachelor’s degree from an accredited college or university with major course work English, Communications, Journalism, Marketing or related field required. Equivalent work experience in a similar position may be substituted for education requirements. Experience • 1-2 years of professional experience required (previous newswire experience a plus). • Customer service experience in a fast-paced environment required. Other • Projects self-confidence, enthusiasm, and a positive, can-do attitude. • Excellent multi-tasking skills. • The ability to maintain focus in stressful situations. • Exceptional time-management skills, ability to prioritize assignments and meet deadlines. Please note any offer of employment is subject to satisfactory pre-employment screening checks.