About this role
Store Systems Engineer Manager
The Store Systems Engineering Lead oversees a team responsible for the architecture, delivery, and support of large-scale retail store systems, including POS platforms and endpoint environments supporting 9000+ locations and 70,000+ devices. This role is accountable for both technical direction and team performance, ensuring reliable, scalable, and secure store operations. Primary Responsibilities Team Leadership & Development
• Lead, mentor, and grow a team of Store Systems Engineers supporting POS and endpoint environments • Establish team priorities, manage workload, and ensure effective execution of engineering and operational tasks • Provide coaching, performance management, and career development for team members • Promote a culture of accountability, ownership, and continuous improvement
Technical Strategy & Architecture
• Own the design and evolution of store systems architecture across POS, endpoint management, and supporting infrastructure • Define standards for system configuration, OS imaging, automation, and endpoint management • Guide the team in implementing scalable, resilient solutions across distributed retail environments • Review and approve technical designs and major changes
Required Technical and Professional Expertise
• Strong leadership and team management experience • Excellent communication and stakeholder management skills • Ability to prioritize and execute in a fast-paced, large-scale environment • Ability to prioritize and execute tasks in a fast-moving environment, meeting deadlines. • Bachelor’s degree, or equivalent level of demonstrated skills and experience. • 5+ years engineering/administration experience with Windows endpoints in both Active Directory and workgroup environments. • Expert-level Active Directory/Group Policy experience. • Expert-level Windows workstation OS knowledge (32/64-bit, registry, event logs, boot options, certificates, UEFI/BIOS). • Expert-level proficiency with scripting in PowerShell and similar tools. • Experience creating and maintaining endpoint OS images. • Experience remotely managing endpoints. • Strong networking understanding (TCP/IP, WAN, proxy/firewall, DNS, DHCP, load balancing). • Demonstrated experience using self-learning to solve problems and complete tasks. • Creative problem-solving and analytical abilities; ability to troubleshoot complex issues. • Self-motivated and directed with attention to detail. • Good project management skills. • Experience mentoring peers. Preferred Technical and Professional Expertise
• Experience with POS/retail environments, or other up-time critical production environments. • Experience with Microsoft SQL Server administration. • Experience with Microsoft Remote Desktop Services. • Experience with Endpoint Management Tools. • Experience working with VMware servers in vSphere. • Experience with F5 load balancers. • Experience with IOS, Android mobile Operating Systems • Experience with MDM solutions, JAMF, SOTI and others
Start Rate = $125,000 to $138,000 based on experience plus 20% bonus and equity.
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
IT Engineering
Dollar Tree