About this role
Job Description: Deliver client satisfaction and financial results through the management of service and operational issues Coordinate internal resources, own regional service issues escalations, resolve recurring/complex service issues, and complete regional incident reports Understand clients’ business needs and work with internal partners to deliver solutions, adding value for our clients and cross-selling Citi products. Maintain client priorities, complete impact analysis, and implement change rollout for regional market/ platform changes Drive culture change for Client Executives and Account Managers to become a single point of ownership Lead strong governance and controls Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance in order to ensure appropriate governance and control infrastructure Salario $30.527.083 Horario  8:30 – 6:00 Lunes a Viernes Tipo de Contrato Indefinido Escolaridad Profesional en