About this role
Job Purpose Support data management, analysis, reporting, and the implementation and daily operation of ERP and Student Information Systems (SIS) across the group schools. Key Responsibilities Collect, clean, validate, and maintain educational and operational data. Develop reports, dashboards, and scorecards using Excel and Power BI. Analyse student, assessment, and operational data to provide meaningful insights. Support ERP and SIS implementation, including requirement gathering, configuration, data migration, testing, and go-live activities. Support academic and operational modules within ERP and SIS platforms. Maintain data accuracy, consistency, accessibility, security, and confidentiality. Identify data-quality issues and coordinate corrective actions with relevant teams. Coordinate system issues and enhancement requirements with users, internal teams, and vendors. Prepare reports for management, assessments, and KHDA inspections. Maintain system documentation, user guides, workflows, and SOPs. Train and support users on ERP, SIS, reporting tools, and new system features. Qualifications and Experience Bachelor’s degree in Data Analytics, Information Management, Computer Science, or a related field. Two to three years of relevant UAE experience in data analysis, data management, ERP, or SIS. Experience within the UAE education sector is preferred. Required Skills Good knowledge of ERP and SIS processes and implementation. Proficiency in Microsoft Excel and Power BI. Working knowledge of Power Query, DAX, SQL, and databases. Experience in data migration, validation, system testing, and user support. Strong analytical, problem-solving, and data-management skills. Good English communication, presentation, and stakeholder-coordination skills. Strong attention to detail and ability to manage multiple priorities.