About this role
*Job Overview* We are seeking a friendly and professional Customer Service Associate / Cashier to join our retail team. This role is vital in providing exceptional customer experiences, managing transactions efficiently, and promoting our products and services. The ideal candidate will possess excellent communication skills, be organized, and have a passion for helping customers find what they need. Bilingual abilities and experience in retail sales or technical sales are a plus, enabling us to serve a diverse clientele effectively.
*Duties*
* Greet customers warmly and assist them with their purchases in a courteous manner * Operate POS systems accurately for sales transactions, returns, and exchanges * Handle cash, credit card payments, and process refunds with precision * Conduct product demos and provide information on merchandise to enhance customer engagement * Upsell products and services to maximize sales opportunities * Maintain organized merchandising displays to attract customer attention * Manage phone inquiries professionally, providing information or directing calls as needed * Ensure the sales floor is clean, organized, and well-stocked throughout the shift * Assist in inventory management and stock replenishment as required
*Skills*
* Strong communication skills in English; bilingual abilities are highly desirable * Experience with POS systems, cashiering, and cash handling procedures * Knowledge of retail sales techniques, upselling, and merchandising strategies * Ability to perform basic math accurately for transactions and inventory counts * Excellent organizational skills and time management to handle multiple tasks efficiently * Customer service-oriented mindset with a friendly demeanor and phone etiquette * Technical sales experience or product demo skills are advantageous for promoting specialized items * Multilingual capabilities to serve a diverse customer base effectively
This position offers an engaging environment where your interpersonal skills and sales expertise can thrive. We value dedicated team players who are eager to deliver outstanding service while supporting the store?s operational goals.
Pay: $17.70-$18.00 per hour
Benefits: * Discounted or free food * Flexible schedule * On-site parking * Store discount
Ability to commute/relocate: * Mississauga, ON L5M 2S4: reliably commute or plan to relocate before starting work (preferred)
Language: * Arabic (preferred)
Work Location: In person