About this role
Christie?s Mill Inn & Spa is looking for an energetic and enthusiastic individual to join our team.
This is a *full-time, permanent, year-round position* offering the opportunity to build a long-term career with our team.
*Job Description*
* Always provide outstanding service to our guests. * Register and checkout hotel guests while ensuring all service standards are followed. * Be knowledgeable about the amenities and services available at the Inn. * Be knowledgeable of the attractions, events, restaurants and services available in the city and nearby surrounding areas. * Answer phones and direct calls to the appropriate area. * Confirm and input wake up calls. * Process payments including credit cards, debit cards and cash. * Balance cash, complete balance sheet ensuring accuracy. * Take hotel reservations, make changes, special requests. * Assist guests with service requests ensuring delivery/completion. * Great customer service skills, problem solving skills and multi-tasking skills. * Must be able to remain calm under pressure and able to work with minimum supervision. * Must be flexible and be available on Weekdays, Weekends, Holidays and be able to work the overnight shift occasionally when required. * Make individual and group reservations and co-ordinate with the Sales Department * Perform daily duties and check lists for the shift worked. * Follow all health and safety policies. * Other duties as assigned.
Work remotely
* No
Christie's Mill Inn and Spa welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selections process.
Job Types: Permanent, Part-time, Full-time
Pay: From $18.00 per hour
Ability to commute/relocate: * Port Severn, ON: reliably commute or plan to relocate before starting work (required)
Experience: * Customer service: 1 year (preferred)
Work Location: In person