About this role
The Gas Station Supervisor is responsible for overseeing all daily operations of the gas station, ensuring the business runs efficiently, safely, and profitably. This role requires hands-on management of every aspect of the station, from customer service and staff supervision to inventory, fuel operations, cash handling, safety compliance, and facility maintenance.
*Key Responsibilities:*
* Supervise and coordinate the day-to-day operations of the gas station and convenience store. * Recruit, train, schedule, and supervise employees, ensuring excellent customer service and adherence to company policies. * Monitor employee performance, provide coaching, and resolve workplace issues. * Manage cash registers, daily cash reconciliation, deposits, and financial reporting. * Oversee fuel inventory, place fuel orders, and coordinate deliveries. * Maintain inventory levels for store merchandise, receive shipments, stock shelves, and minimize inventory losses. * Ensure the station is clean, organized, and fully operational at all times, including the forecourt, pumps, washrooms, and store. * Conduct regular inspections of fuel pumps, tanks, equipment, refrigeration units, and other facilities, arranging repairs and maintenance as needed. * Ensure compliance with all health, safety, environmental, and fuel-handling regulations. * Monitor security systems and implement loss prevention measures to reduce theft and shrinkage. * Handle customer inquiries, complaints, and emergencies professionally and efficiently. * Prepare daily, weekly, and monthly sales, inventory, and operational reports. * Manage vendor relationships, order supplies, and ensure timely deliveries. * Monitor fuel pricing and update prices according to company guidelines. * Ensure all licenses, permits, and required documentation remain current. * Respond to emergencies such as fuel spills, equipment failures, power outages, or customer incidents. * Open and close the station, ensuring all operational procedures are followed. * Support business growth by maintaining high operational standards and maximizing sales opportunities. * Perform other duties necessary to ensure the smooth operation of the business.
*Qualifications:*
* High school diploma or equivalent (post-secondary education in business or management is an asset). * Previous experience in gas station, retail, or convenience store management. * Strong leadership, organizational, and problem-solving skills. * Experience with cash handling, inventory management, and staff scheduling. * Excellent customer service and communication skills. * Knowledge of workplace health and safety regulations. * Ability to work flexible hours, including evenings, weekends, and holidays. * Proficient in point-of-sale (POS) systems and basic computer applications.
*Core Skills:*
* Leadership and team management * Customer service excellence * Inventory and stock control * Cash management and financial accountability * Safety and regulatory compliance * Time management and multitasking * Conflict resolution * Decision-making under pressure * Equipment and facility management * Attention to detail
Pay: $19.00-$21.00 per hour
Work Location: In person