About this role
Job description
The best Front Desk Receptionist will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Responsibilities:
* Greeting guests upon arrival and making them feel welcomed. * Administering check-ins and check-outs. * Providing front desk services to guests. * Assigning rooms and taking care of administrative duties. * Delivering mail and messages. * Processing guest payments. * Coordinating with maintenance/service and staff management. * Being a source of information to guests on various matters such as transport and other advice. * Processing meal and beverage requests. * Accommodating general and unique requests. * Diffusing conflict or tense situations with guests. * Light cleaning duties
Requirements:
* Bilingual ( English & French ) * High school diploma * Able to work all available shifts (7am-3pm... 3pm-11pm..... 11pm-7am) * Full-time hours 40 to 44 hours per week * Exceptional interpersonal skills. * Excellent written and verbal communication in French & English * Good time management and organizational skills. * Conflict resolution experience. * Patience and good listening skills.
Job Type: Part-time
Salary: $19.00 - $20.00 per hour
Job Types: Full-time, Permanent
Work remotely
* No
Job Types: Full-time, Part-time, Permanent
Pay: From $19.00 per hour
Benefits: * Dental care * Disability insurance * Vision care
Experience: * customer service: 1 year (preferred)
Work Location: In person