About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Consulting firm. Tasks: Assist with staff consultation and grievance procedures. Coordinate the flow of information within the team. Direct and control daily operations . Evaluate daily operations . Open and distribute mail and other materials. Determine and establish office procedures and routines. Schedule and confirm appointments. Manage contracts. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Compile data, statistics and other information. Order office supplies and maintain inventory. Greet people and direct them to contacts or service areas. Set up and maintain manual and computerized information filing systems. Type and proofread correspondence, forms and other documents. Conduct research. Perform data entry. Provide customer service. Work with the marketing department to understand and communicate marketing messages to the field. Maintain and manage digital database. Perform basic bookkeeping tasks. Consult with clients after sale to provide ongoing support. Supervise office and volunteer staff. Supervision: 1 to 2 people. Computer and technology knowledge: MS Excel. MS Outlook. MS PowerPoint. MS Word. Social Media. MS Office. Adobe Acrobat Reader. Area of work experience: Immigration. Area of specialization: Correspondence. Reports and records. Contracts. Invoices. Payroll services. Transportation/travel information: Own vehicle. Willing to travel regularly. Valid driver's licence. Travel expenses paid by employer. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Work under pressure. Attention to detail. Work with minimal supervision. Personal suitability: Ability to multitask. Excellent oral communication. Flexibility. Team player. Time management. Dependability. Due diligence. Quick learner. Experience: 3 years to less than 5 years. Employment terms options: Morning. Other benefits: Free parking available. On-site amenities. Support for youths: Provides awareness training to employees to create a welcoming work environment for youth.