About this role
Job summary Shift details; weekends only At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Abbey Court Care Home in Heath Hayes, Cannock. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of
Main duties of the job The Receptionist role at Avery Healthcare involves providing professional, high-quality customer service as the first point of contact within Abbey Court Care Home. The successful candidate will handle phone enquiries, redirect calls, record messages, and maintain the reception area. Additional tasks include completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager. Candidates should embody the values of caring, supportive, honest, respectful, and accountable, and must have excellent verbal and written communication skills, be confident in using computers, and have a positive and friendly attitude. Previous exposure to problem-solving and client complaint handling is also essential.
About us Avery Healthcare is a leading provider of luxury elderly care homes in the UK, priding itself on creating meaningful experiences for residents and staff alike. Their vision of 'creating meaningful lives together' emphasizes exceptional care across a growing network of over 100 homes. Avery Healthcare values a supportive and inspiring environment where employees feel valued and empowered every day. They encourage a culture of respect, compassion, and shared commitment to caring. Employees are celebrated and supported, with opportunities for learning and development throughout their careers. Avery Healthcare aims to enrich the later years of life for its residents.
Job description Job responsibilities Package Description:
Shift details; weekends only
At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Abbey Court Care Home in Heath Hayes, Cannock. If this sounds like the place for you, wed love to hear from you!ABOUT THE ROLE
Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.
Other responsibilitieswillinclude:
Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.
ABOUT YOU
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidatemust:
Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints.
ABOUT AVERY
At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.Please note this role will require:
ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Person Specification
Qualifications Essential
Candidates should have excellent communication skills, both verbal and written, be confident in computer use, and maintain a positive and friendly attitude. Experience with problem-solving and handling client complaints is also essential.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Avery Healthcare Group Ltd.
Address Avery Healthcare
Heath Hayes
WS11 7AD
United Kingdom
Employer's website https://www.averyhealthcare.co.uk/ (Opens in a new tab)