About this role
Job summary
We are recruiting for a Receptionist to join our team at Patchway Locality Hub, each working 24 hours per week.
The working pattern is:
Tuesday, Wednesday and Thursday : 8:30am - 5:00pm
The service is based at Patchway Locality Hub and provides a range of specialist children's services across BNSSG, including Community Paediatrics, Occupational Therapy, Speech and Language Therapy, and Physiotherapy. We support children and young people aged 0-18 years and their families.
We provide a child-centred and holistic service, working closely with colleagues across health, social care, and education to ensure children and families receive coordinated and effective support tailored to their individual needs.
Main duties of the job
As a Receptionist , you will be the first point of contact for service users, parents, carers, professionals, and visitors to the Patchway Hub. You will play an important role in providing a welcoming, professional, and efficient front-of-house and administrative service.
The service supports children and young people aged 0-18 years and includes Community Paediatrics, Child and Adolescent Mental Health Services (CAMHS), Occupational Therapy, Speech and Language Therapy, Physiotherapy, Health Visiting, and School Health Nursing services. The role will also involve acting as a first point of contact for Social Care teams based within the hubs.
About us
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.
We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.
We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities forallour colleagues and apprentices.
Interested? View our benefits leaflet which you can find attached to this vacancy.
Job description Job responsibilities
Please see full job description and person specification attached for a full list of responsibilities and requirements for this position.
Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Person Specification
Experience, Skills, Knowledge Essential
Experience of working in a busy office environment, preferably in a customer facing or receptionist role Experience of using a wide range of office equipment (i.e. computers, photocopiers) Experience of using a variety of IT systems including Microsoft Office Good communication and interpersonal skills Experience of diary management and organising meetings/clinics/events
Qualifications Essential
GCSE or equivalent in English and Maths Relevant knowledge and experience or NVQ Level 2 in business administration
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sirona care & health CIC
Address Patchway Locality Hub
Rodway Road
Patchway
BS34 5PE
United Kingdom
Employer's website https://www.sirona-cic.org.uk/ (Opens in a new tab)