About this role
Job summary
We are delighted to offer an exciting opportunity for a motivated and enthusiastic individual to join the General Surgery and Urology Directorate at Wexham Park Hospital as a Clinical Administration Apprentice. This apprenticeship is ideal for those looking to develop valuable workplace skills while working towards a Level 3 Business Administrator qualification.
This role provides an excellent entry point into the NHS and is perfect for individuals seeking to gain practical experience within a healthcare environment. As a Clinical Administration Apprentice, you will work closely with our experienced administrative teams, providing essential support to ensure the smooth and efficient running of our services.
You will have the opportunity to gain exposure to a variety of administrative functions across the directorate, helping you develop a broad understanding of the processes that support high-quality patient care. Your responsibilities will include liaising with clinicians and patients, managing administrative tasks, and supporting effective communication between departments. Through this hands-on experience, you will build the skills, knowledge, and confidence needed to succeed in a healthcare administration career.
If you are eager to start your career, learn new skills, and make a meaningful contribution to patient services, we would love to hear from you.
Main duties of the job
The postholder will provide administrative support to the department, ensuring tasks are completed accurately and within agreed timescales. They will manage and prioritise their workload, maintain confidentiality, and respond professionally to enquiries from patients, GPs, clinicians and colleagues.
Key responsibilities include preparing correspondence on behalf of Consultants, processing incoming mail, scanning and uploading documents to the Trust's Electronic Patient Record system, maintaining accurate filing systems, and supporting clinicians with patient communications through Epic. The role involves using a range of IT systems and ensuring information is stored securely in line with Trust policies.
The postholder will work closely with colleagues across the department and wider Trust to support an efficient, high-quality service and provide cover for team members when required. The apprenticeship also offers opportunities to shadow different roles, gain valuable healthcare administration experience, and develop skills for a future NHS career.
Visa Sponsorship: This position is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK for the full duration of the contract.
About us
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Frimley Health Trust benefits on Vimeo
Job description Job responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Skills & Knowledge Essential
Ability to prioritise workload Be flexible and able to adapt to the different ways of working in the team. Keyboard skills
Desirable
Working in the NHS either in a hospital/private practice/GP setting
Experience Essential
Be able to work in a busy environment and remain calm under pressure Experience of working within a team environment
Desirable
Working in the NHS either in a hospital/private practice/GP setting
Qualifications Essential
Good education to GCSE standard or equivalent experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Frimley Health NHS Foundation Trust
Address Wexham Park Hospital
Wexham St,
Slough
SL2 4HL
United Kingdom
Employer's website https://www.fhft.nhs.uk/ (Opens in a new tab)