About this role
The Quality Supervisor is responsible for assisting the Quality Manager in supervising a diverse and talented manufacturing team. Your primary goal is to properly organize staff members to achieve a productive workflow throughout the day. Supervisors direct daily team operations with the guidance provided by the Quality Manager.
ADMINISTRATIVE INSTRUCTIONS/AUTHORIZATIONS:
• Supervisors are responsible for daily timekeeping and managing their team's PTO (scheduling and approval) in Plex and performing periodic and annual evaluations of their team members.
• Decisions for corrective action (attendance, breach of any policies, performance, misconduct)
• Supervisors will make on-the-spot corrections for performance and attendance. Escalated corrections will be presented to management for resolution with input from the Supervisor.
• Supervisors will escalate all misconduct and policy breaches to management.
• Hiring/firing actions, injury investigations, medical accommodations/requests, leaves of absences, and other administrative actions not otherwise defined.
• For professional development, Supervisors will be included in these actions or investigations.
• Quality Manager is the final authorizer prior to GM disposition.
ESSENTIAL DUTIES / RESPONSIBILITIES:
• Assists the Quality Manager by helping quality staff achieve company goals by communicating expectations, planning, monitoring, and evaluating job results.
• Ensures the company's inspection processes are being followed by all inspectors.
• Support Inspectors by answering technical questions and providing resolutions.
• Support the company's goals by executing to the production schedule.
• Implements cost-saving strategies and techniques.
• Ensure inspectors work areas are maintained to appropriate standards, based on 6S methodologies.
• Inspires and motivates employees to perform at their best through positive encouragement.
• Interfaces with the production supervisor and/or manager to help with prioritization what rework needs to be completed to meet production schedule.
• Coordinate training for new inspectors on processes and procedures.
• Monitor weekly rework numbers and execute corrective actions when needed.
• Resolve issues and disputes between Quality employees and other departments.
• Evaluate and report the condition of Quality equipment.
• Work with safety team to help maintain clean and safe environment for all workers.
• Identify and lead the implementation of continuous improvement projects designed to impact product or process quality.
• Lead and coordinate Root Cause and Corrective Action activities: gather intradepartmental team members to review nonconforming product, derive root cause(s), and document and verify the implementation of necessary corrective action(s).
• Perform additional activities assigned by the Quality Manager.
MINIMUM QUALIFICATIONS:
• High School Diploma or GED equivalent.
• 2-5 years of experience with MRP/ERP systems (SAP, Plex, etc.)
• Preferred experience in a team lead technical role
• 2-5 years of experience working in an AS9100 Aerospace/Military Manufacturing environment.
• Skilled in the use of measuring equipment, such as scales, calipers, and micrometers.
• Strong attention to detail, organization, time management and communication skills.
• Ability to learn and train other team members new processes or techniques.
• Competence with MS Office and other computer operating systems.
• Possesses excellent interpersonal and communication skills
• Possesses intermediate knowledge of production planning and manufacturing processes
• Ability to deal with complex issues in a fast-paced setting
KNOWLEDGE SKILLS ABILITIES AND OTHER CONTRIBUTIONS:
• AS9100 or ISO9001 Business Management System.
• AS9102 First Article Inspection (FAI) Standards.
• J-STD-001 Solder Workmanship (including Space Addendum).
• IPC-A-620 Wire Harness Workmanship (including Space Addendum).
• Knowledge of wire harness manufacturing and soldering; aerospace manufacturing or relevant environment
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
• Leadership: able to build morale and group commitments to achieve goals and objectives; inspires and motivates others to perform well.
• The ability to read and understand information and ideas presented in writing.
• The ability to effectively communicate verbally and in writing.