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Scheduler @ LIF

New Bedford, MAOnsiteFull-time
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About this role

Come join one of the area's largest employers!

See everything going at LifeStream on our facebook and Instagram page

Schedule is: Afternoons and one weekend day *Can be flexible on what those times are*

LifeStream is an equal opportunity employer

About LifeStream

LifeStream, Inc. is a nonprofit human services organization dedicated to supporting individuals with intellectual and developmental disabilities and acquired brain injuries. We provide residential, community-based, and support services that promote independence, dignity, and inclusion.

Position Summary

The Workforce Scheduler works closely with program supervisors and staff to coordinate staffing needs across multiple locations using UKG/UltiPro.

Primary Responsibilities

• Provide technical support to staff and management regarding UKG scheduling and timekeeping software issues as they arise.

• Provide training to management and staff on scheduling processes and UKG system functionality.

• Collaborate with management teams regarding staffing levels, open positions, call-outs, vacancies, and staffing ratios at residential program locations.

• Audit employee schedules and timecards on a regular basis to ensure scheduled hours accurately match worked hours.

• Assist in outreach to relief and per diem employees to address staffing needs and open shifts.

• Collect, analyze, and report workforce data to support programmatic needs and budgetary goals.

• Ability to work independently while also functioning as a collaborative team member.

• Excellent interpersonal and customer service skills.

Qualifications and Experience

• High School diploma or equivalent.

• Associate or Bachelor degree preferred.

• Previous experience with scheduling software required.

• Experience with UKG (UltiPro/Kronos) preferred.

• Knowledge of Microsoft Excel, including spreadsheets, reports, and data analysis.

• Knowledge of 24/7 residential services or human services programming preferred.

• Experience generating and interpreting staffing, overtime, vacancy, and utilization reports.

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