About this role
Come join an award winning manufacturing company!
This position exists to effectively assist the sales representative with post award responsibilities including but not limited to: entering orders, project follow up, illustration requests, quote/bid revisions, sign schedules, and understanding signage products, terms, delivery dates and other data, in order to maximize sales results for the company.
Primary Duties:
• Work directly with inside/outside reps and customers to acquire project details and requirements in a timely manner that coincides with the project schedule.
• Manage and prepare submittals, contract submission, ESR's, requesting product samples, expedites, order requests, customer service requests, reorders and closeout documents.
• Effectively communicate and coordinate activities and job information with sales representative. Work well with all internal customers.
• Actively participate in company training programs and transfer these skills to the job.
• Perform any related duties assigned by management or the sales reps.
• Perform assigned duties with minimal personal supervision.
• Properly follow all company policies and procedures.
• Works directly with customers to ensure that orders are entered correctly.
Key Responsibilities:
Must demonstrate the following qualities:
• Positive Attitude
• Proactive vs. reactive approach to business
• Professionalism
• Self-management
• Attention to detail
• Teamwork
• Dependability
• Proficient time management skills
• Clear and effective written and verbal communication
• Good judgement
• Personal development
• Business and product knowledge
• Use/knowledge of Salesforce, Experlogix and NetSuite software
• To meet or exceed customer expectations
Job Specifications:
• Demonstrated ability to work as part of a team.
• Strong oral and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Excellent listening and probing skills.
• Reports directly to Sales Support Manager