About this role
Key Responsibilities
Microsoft 365, SharePoint, and Power Platform Administration
• Serve as the primary administrator and technical resource for SharePoint Online, Power Platform, and related Microsoft 365 services.
• Design, implement, and support SharePoint sites, document management processes, permissions, governance standards, and workflows.
• Build and maintain Power Automate flows and Power Apps solutions to streamline business processes and reduce manual work.
• Partner with business stakeholders to identify and deliver productivity improvements, automation opportunities, and AI-enabled use cases within the Microsoft ecosystem.
• Promote effective use of Microsoft 365 tools including SharePoint, Teams, OneDrive, and Power Platform.
• Troubleshoot and resolve Microsoft 365, SharePoint, and automation-related issues.
Business Productivity and Automation Enablement
• Act as a trusted advisor to business teams, helping them rethink and improve processes using Microsoft tools and automation.
• Identify opportunities to leverage existing licensing and capabilities before introducing new tools or vendors.
• Design scalable, reusable automation patterns and best practices for Power Automate and related tools.
• Support adoption of AI and automation capabilities within Microsoft 365, helping teams understand practical use cases and drive measurable efficiency gains.
• Develop lightweight governance and standards for automation, workflow design, and solution lifecycle management.
Microsoft Technology Awareness and Planning
• Monitor Microsoft's product roadmap, service updates, licensing changes, and platform enhancements.
• Assess the impact of upcoming Microsoft changes and new capabilities, especially in automation and AI, and communicate recommendations.
• Provide guidance on best practices across the Microsoft ecosystem, including SharePoint, Teams, Exchange Online, OneDrive, Entra ID, and Power Platform.
Infrastructure Monitoring and Performance Management
• Administer and maintain SolarWinds monitoring solutions.
• Configure and optimize monitoring across servers, storage, networking, applications, and cloud services.
• Develop dashboards, alerts, reporting, and performance metrics to proactively identify and resolve issues.
• Analyze trends and recommend improvements to performance and reliability.
Systems Engineering and Infrastructure Operations
• Manage and support a Nutanix-based virtual infrastructure and Windows server environment.
• Perform system administration, maintenance, upgrades, patching, and lifecycle management.
• Maintain system reliability, availability, and performance across platforms.
• Participate in troubleshooting, root-cause analysis, and incident resolution.
Backup and Disaster Recovery
• Manage enterprise backup solutions and ensure successful execution of backup and recovery processes.
• Perform periodic backup validation and disaster recovery testing.
• Maintain documentation related to backup procedures and business continuity requirements.
Network Security and Firewall Administration
• Configure and maintain enterprise firewall platforms.
• Implement security policies, access controls, VPN configurations, and segmentation strategies.
• Monitor security events and ensure compliance with organizational standards.
• Collaborate with security teams to address vulnerabilities and risks.
Required Qualifications
• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
• Hands-on experience administering Microsoft 365 and SharePoint Online environments.
• Experience building or supporting Power Automate workflows and/or Power Apps solutions.
• Strong understanding of business process improvement and automation concepts.
• Experience with SolarWinds monitoring and alerting platforms.
• Experience supporting Nutanix infrastructure and Windows Server environments.
• Experience managing enterprise backup and recovery solutions.
• Knowledge of firewall administration, VPN technologies, and network security principles.
• Strong troubleshooting, documentation, and communication skills.
Preferred Qualifications
• Microsoft certifications (Microsoft 365, SharePoint, Power Platform, Azure).
• Experience with Power Platform governance and solution lifecycle management.
• Experience with PowerShell scripting and automation.
• Familiarity with AI capabilities within Microsoft 365 (Copilot, intelligent automation scenarios).
• Experience working in highly available, enterprise production environments.
Success Factors
• Ability to bridge the gap between technical platforms and business outcomes.
• Strong problem solver who proactively identifies automation and efficiency opportunities.
• Ability to translate Microsoft roadmap and capabilities into practical, actionable improvements.
• Comfortable working directly with business users as both engineer and advisor.
• Commitment to continuous learning, especially in automation, AI, and evolving Microsoft capabilities.