About this role
• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
• Promote safe work practices
• Initiates preliminary investigations into incidents, as needed
• Writes reports and ensures accuracy of necessary documentation, as needed
• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner