About this role
At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.
Position Summary: The Guest Relations Specialist is an extremely important part of Revere Health. You will be the first contact our guests encounter as they enter our doors. As such, the impression you make will set the tone for their visit and be the first step in providing an exceptional patient experience.
Essential Job Functions: You will provide support with the daily activities of the medical office including greeting patients, registration, and scheduling appointments. You will be asked to provide courteous and friendly service to all patients and contribute to a positive work environment. Only those who understand the importance of excellent customer service will have the opportunity to represent the clinic in this position.
Qualifications: High school graduation or equivalent - Customer service experience - Phone etiquette - Computer skills and data input necessary
Hours: Monday thru Friday 8:00a.m. to 5:00p.m. with the opportunity for overtime. This position requires you to work on occasional holidays, plus possibly covering a weekend/weeknight shift.