About this role
About the RoleThis is not a classic ops internship. We don't want someone who manages operations — we want someone who automates them away. You'll report directly to a founder and own real parts of the business from day one: no slide decks, no shadow work, no coffee runs. If something is broken, you fix it. If something is manual, you kill it.
This is a 3–6 month paid internship with a clear path to convert into a full-time Operations role for the right person. We're a pre-seed healthtech startup building a personalized preventive health platform — biomarker testing, clinician-reviewed insights, and concierge support for members across Europe.
What You'll DoOwn the customer experience end-to-end: onboarding, blood draw scheduling, results delivery, and retention
Coordinate multi-stakeholder partnerships across Europe — lab partners, phlebotomy clinics, and supplement manufacturers
Build and maintain internal ops tooling and automation workflows using n8n, Make, Zapier, Notion, Linear, and Airtable
Write Python scripts to eliminate repetitive manual work
Design and scale operational playbooks so we can grow to 10× the customers without 10× the headcount
Identify process gaps and drive fixes independently, with speed and low overhead
What We're Looking ForHard requirements (dealbreakers):
Native German proficiency — you will communicate daily with German clinics, partners, and customers
Fluent English (written and spoken)
Eligible to work in Germany; visa sponsorship is not available
Able to work on-site in Berlin, Monday–Friday (in-person presence required)
Required skills & experience:
0–2 years of experience in operations, logistics, or a related field
Pursuing or recently graduated from a rigorous program (engineering, business, life sciences, or computer science)
Hands-on experience with workflow automation tools (n8n, Zapier, Make) and Python scripting
Experience building internal tooling with Notion, Linear, and/or Airtable
Experience coordinating complex, multi-party partnerships — ideally across European markets
Proven track record of owning customer experience end-to-end
Owner mindset: fast execution, comfort with ambiguity, and a bias toward action
Genuine enthusiasm for preventive health and longevity
Compensation & BenefitsSalary: €30,000–€36,000 annually (internship rate; full-time compensation reviewed upon conversion)
Internship duration: 3–6 months with a defined full-time conversion path
Direct exposure to founding-team decision-making and real ownership from day one
LocationBerlin, Germany — fully on-site, Monday through Friday
Remote work is not available for this role
Visa sponsorship is not provided