About this role
Company: They design and supply process technology and equipment for crushing and oil extraction, edible oil refining, FAME biodiesel production, oleochemical processes for fatty acids, glycerine purification, fatty alcohol and more. Position Summary: The After-Sales Manager is responsible for leading and managing the After-Sales Service function to ensure efficient and effective service delivery to customers, including addressing inquiries, executing upgrading projects, and maintaining customer relationships. The role involves strategic planning, operational control, and ensuring alignment with the company's business objectives. Additionally, the position oversees contract execution, cost control, and maintaining high standards of customer satisfaction. Key Responsibilities / Duties: 1. Customer Support & Relationship Management: • Attend to customer inquiries for plant modifications, process improvements, and spare parts with urgency. • Conduct regular visits to existing ...