About this role
Dyflexis logo Software Implementation Consultant - Hybrid - - the Hague , Zuid-Holland , Netherlands - €4,000 - €5,500 per month - Consultancy Job description At Dyflexis, we help millions of employees worldwide with our workforce management software. From the bakery around the corner to international hotel and retail chains. The software is powerful, customer questions are diverse, and no two days are the same. You'll get to know the product inside out and contribute to something that's growing rapidly in more than 20 other countries. How do we do it? We work in a fast-paced environment with short communication lines. There are no unnecessary meetings and no politics. Our Focus? Ownership, clear communication, and getting things done together. We move quickly, learn by doing, and continuously improve how we support our customers. You're the bridge between a signed contract and a customer who actually understands our software, running multiple implementations at once, across retail, hospitality, and logistics, for clients who have nothing in common except that they're counting on you. Job requirements This is what you'll do You'll lead multiple implementation projects at the same time. You work in a structured, PRINCE2-minded way, but you know when to be pragmatic instead. You're our customers first point of contact for onboarding once the deal is signed. You analyse the customer's situation from the ground up: what's the real question, how are their workflows set up, and which stakeholders need to be involved. From there, you build a realistic project plan based on PRINCE2 principles and keep it on track through every phase, even when the situation shifts along the way. - Run smaller projects independently, and team up with a colleague on the bigger ones - Deliver training to system administrators and end users, explaining complex functionality in a way every audience understands - Visit customers on-site when it benefi...