About this role
Aantal uren Part-time Bedrijf Just Brands - HQ Keep our teams working, supported and moving without friction. Lijnden | Operations / IT | 40 hours | Full-time At Just Brands, we build menswear brands with character. PME Legend, Cast Iron and Vanguard each have their own voice, their own audience and their own place in the market. Behind every collection, campaign, store, office day and customer moment is an IT setup that needs to work: laptops, accounts, applications, meeting-room tools, support tickets, onboarding, access rights and everyday questions from colleagues who need clear answers fast. In IT User Support, that is where the real impact sits. You help people get unstuck, keep systems usable and make sure our teams can do their work without unnecessary digital roadblocks. But what really sets us apart is how we work together. We're team first. No ego, no unnecessary layers, no endless talking, no corporate theatre. We back each other, speak up, take ownership and keep pushing for better. We work hard, stay sharp and make sure there's room to enjoy the ride too. That's where you come in. Why this role matters This is where IT support , service desk and user experience come together. As our IT Support Specialist , you are the first point of contact for colleagues who need help with hardware, software, applications, accounts, devices and basic system issues. You listen, troubleshoot, explain clearly and make sure every support request is handled professionally. You solve what you can yourself. And when something is more complex, you know how to document it properly, ask the right questions and escalate it to the right person or team. You are not here to just close tickets. You are here to make IT feel clear, helpful and reliable for everyone who works at Just Brands. What you'll do - Provide first-line IT support to users via phone, email, chat and ticketing system; - Diagnose and resolve technical issues rel...