About this role
Front Office Employee - The Pavilions Amsterdam - The Toren Amsterdam Gepubliceerd: ongeveer 13 uur geleden Solliciteer nu Favoriet Delen Printen Functie omschrijving Who are we?TheThe Toren is a one-of-a-kind boutique hotel in the dynamic heart of Amsterdam. We recently became a part of Pavilions Hotels & Resorts, resulting in new management and a new fresh start.Our highly trained team and the small size of our hotel allows us to surprise our guests with a personalized experience, time after time. We offer our guests the right balance between professional and casual service by understanding and proactively addressing the guests' needs. Although we have different departments, our team spirit extends throughout the entire hotel. We help each other where needed in order to provide the best possible service. What is the job?TheThe Front Office is the center of hospitality in the hotel, it is the first point of contact with our guests. Almost all questions, remarks, and complaints are handled through the Front Office. The tasks and responsibility of a Front Office Employee include: - Informing and advising guests that are interested in making a reservation; - Checking guests in- and out; - Handling administrative procedures of the Front Office; - Complaint handling and prevention Interested in joining our team? Contact us by sending your CV and motivation letter! Wie zijn wij?TheThe Toren is een uniek 4 sterrren boutique hotel in het kloppende hart van Amsterdam. Het hotel is onderdeel van Pavilions Hotels & Resorts. Mede door het formaat van ons hotel weet ons goed getrainde team telkens weer de gast te verrassen met een hoog gepersonaliseerde service. Wij bieden onze gasten de juiste balans tussen informele en professionele service, doordat wij de behoeftes van de gast buitengewoon goed begrijpen. Ons team reikt verder dan de individuele afdelingen, wij helpen elkaar waar nodig om de best mogelijke service te verlenen. Wij c...