About this role
Day/Night Receptionist - Full-time - Tivoli Doelen Amsterdam Amsterdam Gepubliceerd: ongeveer 14 uur geleden Solliciteer nu Favoriet Delen Printen Job description Tivoli Doelen Amsterdam, awarded Two MICHELIN Keys for its exceptional hospitality experience, is one of the city's most historic luxury hotels. We take pride in offering warm, refined, and personalised service in a boutique environment where excellence and authenticity define every guest interaction.We are now looking for a full‑time Day/Night Receptionist to join our Front Office team.About the RoleAs a Day/Night Receptionist, you play a central role in creating memorable moments for our guests. You ensure smooth arrivals and departures, handle guest inquiries with professionalism, and support both day and night operations. Your presence at the desk-whether during the calm of the night or the momentum of the day-helps shape the guest experience in a MICHELIN‑recognised property.What You Will Do - Welcome guests with warmth, confidence, and professionalism - Manage check‑ins, check‑outs, payments, and guest correspondence - Support both day and night procedures, including administrative tasks and reports - Provide accurate information about the hotel and Amsterdam - Work closely with other departments to ensure seamless service - Maintain the high service standards aligned with our Two MICHELIN Key recognition Job requirements What We Are Looking For - Previous Front Office experience in a hotel environment - Strong communication and organisational skills - A genuine passion for hospitality and guest engagement - Ability to work both day and night shifts - Proficiency in English; Dutch is an advantage - A positive, polished, and proactive attitude - Free online & offline training organised by our own University - End‑of‑year bonus (up to 100% of monthly gross salary) and refer‑a‑friend bonus (€500) - Employee rates starting from €36 in all our hotels worldwide...