About this role
Are you a passionate and service-oriented hospitality professional who enjoys creating memorable guest experiences?At Anantara Grand Hotel Krasnapolsky Amsterdam, we are looking for an experienced Day/ Night Receptionist who is able to deliver an unforgettable first impression towards our guests.Why you'll love your journey with usAt Anantara, we reward dedication with exceptional benefits: - A competitive salary based on Horeca CLA scale 5 and your experience. - An end-of-year bonus equal to at least 75% of a gross monthly salary — a rare gem in the hotel industry. - Global team member rates at over 560 Minor Hotels. - Friends & Family rates to treat your loved ones worldwide. - 50% savings on F&B at 20 luxury hotels across Amsterdam. - A complimentary experience stay to immerse yourself in the Anantara guest journey. - Free online & offline training organized by our own Minor Hotels University. - Management development programs to support your growth. - Health & lifestyle perks including collective insurance, gym memberships, bike plans and more.Your role in the journeyAs a receptionist you have a heart full of passion for hospitality. Running a smoothly check in-/ and out process is what you are good at. During the guests' stay you will be the point of contact and try to exceed their expectations by following the LQA standards. This also includes creating authentic luxury moments for them. Functie-eisen: What you'll bring - No 9 till 5 mentalities, flexibility within your schedule; - Proactive, solution-oriented and accurate; - Maintain the communication with other departments; - A natural interest in other people and cultures; - Upselling, notice the commercial chances and take action; - Ability to surprise guests with your special touch; - Excellent communication skills and proficiency in the English language, Dutch is a plus.Where your journey beginsIn the heart of Amsterdam, overlooking the Royal Palace and National Monument, Anantara Grand Hotel Kr