About this role
Country of residence The Netherlands Service Delivery Coordinator - Store Applications - Reference code: 211273 - Zwaagdijk-Oost , Perenmarkt 15 Service Delivery Coordinator - Store Applications Distance calculator Service Delivery Coordinator - Application Analyst, Fulltime, 38 hours A job packed with technical challenge and international impact? Absolutely. As a Service Delivery Coordinator within Store Applications at Action, you play an important role in both the management and development of IT across our entire store domain. And that is anything but a small task. Our network includes more than 3,000 stores throughout Europe, from the Netherlands to Poland to Italy. And we are growing fast. Will you grow with us? These are your daily actions Within the BizTech (Business Technology) team Store Applications, Real Estate and Fraud, we focus on everything related to the operational side of the store, real estate and fraud platforms at Action. On the one hand, you are responsible for run-time Service Delivery. You ensure that agreed service levels are met and you manage escalations with suppliers when needed. Daily contact with your internal stakeholders and suppliers is an important part of the job. In addition, you manage the required releases and patches for the run-time environments. You are involved in: - Functional support, escalating issues and resolving incidents - Coordinating changes and releases in a high-paced environment - Analyzing changes and problems - Daily communication with suppliers and internal customers - Financial control of suppliers - Contributing ideas on budget requirements Together with our Technical Specialists, Application Analysts, Solution Architects and Service Delivery Manager, you are involved in many initiatives. Each project is a challenge. For example, implementing advanced tax solutions or managing releases and patches for the European POS software environment. You are responsible...