About this role
- eCommerce Lead eCommerce LeadeCommerce Lead Zoku Posted eCommerce Lead About the job Do you get excited about improving digital journeys and turning website visitors into bookers? Are you analytical, commercially minded and equally comfortable with strategy and hands-on execution? Then keep reading! Zoku provides a home for business travelers who want to live in a city for between a few days and a few months. We're a new type of hotel offering a relaxed place to live, co-work and socialize across Europe. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe. As our eCommerce Lead, you own conversion. Specifically: Zoku's online booking journey, our conversion rate optimization and experimentation program and the growth of direct revenue across all four locations. This is the single biggest value-creation opportunity in our commercial plan. Every visitor who books with us directly instead of through an OTA is margin we keep, a guest relationship we own, and data we can act on. You're the person accountable for moving that number, through disciplined testing, sharp digital merchandising and a booking journey that stops getting in people's way. You'll own the performance of our website and booking engine, using data, experimentation and merchandising to help guests find the right path to book a stay, coworking space, meeting or event, restaurant table and more. Working closely with the Head of Marketing & eCommerce, Revenue, Commercial, CRM and SEO teams, as well as external agency partners, you'll turn digital opportunities into measurable improvements. One day, you might be investigating a drop in conversion; the next, you could be shipping a landing page, designing an A/B test, or rethinking how an offer is presented at the exact moment someone is deciding. WHAT WILL YOU DO? No day looks the same as an eCommerce Lead… bu...