About this role
NL Associate - Collections Onze inzet Jouw talent Associate - Collections Locatie Bombay, State of Mahārāshtra, India Publicatiedatum 06 februari 2026 Job ID 21208 Roles & Responsibilities - Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India. - Control overdue ageing of outstanding invoices. - Ensuring smooth inflow of cash within payment terms. - Sending reminders to customer to avoid payment delays. - Resolving unapplied credit items on US customer's account by contacting customer via phone/ email. - Ensuring monthly progress by resolving substantial amount. - Collaborating with collection and cash application team as per requirement. - Meeting productivity and quality benchmark defined from time to time - Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately. - Ensuring deliverables as per agreed SLA's. Shift Timings: 5:30pm - 2:30am What You Need to Succeed Technical Skills - 3-4 years' experience into international customer service preferably into cash collections. - SAP knowledge will be preferred. - Telephonic skills should be excellent Soft Skills - Fluency in English (written and spoken) - Good communication skills (verbal, written, presentation) - Strong process knowledge with focus on constantly improving productivity and processes Our Offer to You - "One Team" that thrives on collaboration and innovation - Opportunities to work with Global teams - An open, fair and inclusive environment - Multitude of learning and growth opportunities - Medical insurance for you & your family, with access to Telemedicine application - A brand name that is identified worldwide with precision, quality, and innovation. About Mettler Toledo METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process ...