About this role
AI Agent Oversight Intern Carv Software Engineering, Data Science Amsterdam, Netherlands Posted on Jun 16, 2026 Job description About CARV CARV is building the infrastructure that powers AI-driven recruiting and talent operations. As AI becomes increasingly embedded in hiring workflows, ensuring quality, reliability, and exceptional customer experiences is critical. We're looking for a curious, detail-oriented individual to join our AI Oversight Team as an intern. This role offers hands-on exposure to AI systems, context engineering, product development, quality assurance, and customer operations. You'll work directly with cutting-edge AI products while helping ensure they perform accurately and reliably for customers. What You'll Do AI Quality Assurance & Testing - Perform end-to-end testing of AI products, workflows, and agent experiences. - Identify, document, and report bugs, errors, and unexpected AI behaviors. - Validate fixes and ensure product quality before new features are released. - Execute structured test plans and exploratory testing scenarios. AI Chat Monitoring & Oversight - Review AI conversations to identify performance issues, hallucinations, and workflow failures. - Monitor customer interactions and proactively surface product improvement opportunities. - Help improve AI behavior through feedback collection and quality analysis. - Assist with maintaining high standards for AI accuracy and reliability. Customer Hypercare & Support - Support customers by investigating and triaging support tickets. - Reproduce reported issues and collaborate with product and engineering teams on resolutions. - Monitor customer health and help ensure successful adoption of new features. - Provide timely feedback and insights from customer interactions. Product Development Support - Participate in early-stage testing of new product features and AI capabilities. - Provide structured feedback on usability, wor...