About this role
QLF Brands lampenlicht.nl logo QLF Brands - lampenlicht.nl Homepage QLF Brands lampenlicht.nl logo QLF Brands - lampenlicht.nl Homepage English en - Who are we? - Lampandlight in the picture - Impression - Company website QLF Brands lampenlicht.nl logo QLF Brands - lampenlicht.nl Homepage QLF Brands lampenlicht.nl logo QLF Brands - lampenlicht.nl Homepage English en (Junior) Platform Experience Manager - Marketing Job description Then this is your opportunity! Join us as a Platform Experience Manager Are you looking for a challenging analytical role in a dynamic international e-commerce environment? Do you enjoy translating data and customer behavior into concrete improvements that drive conversion, customer satisfaction and commercial performance? Then we would love to meet you. What you'll be doing As a Platform Experience Manager, you play a key role in optimizing the customer journey across our webshops. You combine data analysis, customer insights and business understanding to identify opportunities that improve conversion, revenue and customer experience. You continuously monitor webshop performance and investigate customer behavior throughout the entire customer journey, from navigation and product pages to checkout, payment and post-purchase interactions. By combining quantitative data with qualitative customer insights, you uncover not only what is happening, but also why it is happening. Working closely with Marketing, Pricing and Tech teams, you translate findings into actionable recommendations and optimization initiatives. Through testing, analysis and continuous improvement, you help create the best possible customer experience while maximizing business performance. Your responsibilities include: • Improve webshop performance by identifying friction points and opportunities across the customer journey - from navigation and product pages to checkout, payment and post-purchase behavior • ...