About this role
In order to maintain the quality certificate, BKB Holding will implement the following long-term measures: Theme Customer Satisfaction We understand that the satisfaction of our customers is our top priority. We will focus on understanding their needs and expectations and strive to exceed them by delivering products and services of exceptional quality according to customer-defined specifications. Continuous Improvement We are committed to continuously striving for improvement in all our processes up to delivery. Through regular evaluations and collecting feedback from customers and stakeholders, we will keep seeking ways to enhance our efficiency, quality, and customer service. To achieve this, we recognize that our quality management system is an important tool. Therefore, our quality management system will be assessed for effectiveness through the involvement of management, organizing audits, and continuously discussing progress and initiating and encouraging preventive or corrective actions; Compliance with Legal Requirements We will comply with all relevant legal requirements and regulations applicable to our activities and products. We will also strive to comply with relevant industry standards and guidelines to ensure that our products and processes meet the highest standards of quality and safety. Employee Competence and Development We are an inclusive company, and we recognize that our employees are our most valuable asset. We will continue to invest in their development and training so they have the necessary skills and knowledge to perform their tasks in a way that contributes to our quality objectives. Additionally, we will encourage our employees to think about and implement quality improvements. Risk Management We will identify and manage risks that may affect the quality of our products and services. By proactively assessing risks and taking appropriate measures to manage them, we can improve the consistency a...