About this role
Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for an experienced Salesforce Engineer What You Will Work On Develop and maintain Salesforce Service Cloud solutions Build and support integrations between Salesforce, internal systems, and external services Design, develop, and optimize Case Management processes Develop and enhance Salesforce Flows and platform automations Implement Apex and custom Salesforce development where appropriate Evaluate when to use standard Salesforce functionality, Flows, or custom code Design scalable and maintainable CRM solutions Participate in requirement gathering, workshops, and technical solution design Improve platform architecture, performance, and maintainability Develop API-based integrations and integration workflows Support Omnichannel routing and customer service processes Configure and optimize Email-to-Case, Escalation Rules, and email delivery Participate in source-driven development and CI/CD implementations Collaborate with business users and cross-functional technical teams Drive continuous improvements to platform processes and development practices What You Bring Strong experience as a Salesforce Developer or Salesforce Engineer Hands-on experience with Salesforce Service Cloud Experience developing Salesforce Flows Strong knowledge of Apex and Salesforce platform development Experience with Case Management solutions Experience building REST/API integrations Experience with Source-driven Development Experience implementing CI/CD pipelines for Salesforce Understanding of Omnichannel, Routing, and customer service workflows Experience with Email-to-Case, Escalation Rules, and email troubleshooting Ability to build scalable, maintainable, and user-friendly enterprise applications Strong analytical, communication, and stakeholder collaboration skills Self-driven, proactive, and solution-oriented mindset