About this role
Who are Yapily
Why we exist, and where we’re headed:
Our Mission: Redefining how the world interacts with value.
Our Vision: A world without financial friction
Our Purpose: To empower everyone to access and move value
At Yapily, we’re building a powerful, scalable, and secure open banking infrastructure that redefines how the world interacts with value.
Our open banking platform powers leading companies, such as Adyen, Intuit QuickBooks, and Google. By delivering payment initiation, bank data access, and pre-built products, we enable businesses to innovate fast and push the boundaries of financial technology.
As an early pioneer of open banking, we’re actively shaping the future of this industry with unrivalled expertise and a relentless focus on innovation.
What we’re looking for
We are looking for a Head of Pre-Sales and Implementations to join Yapily. This is a senior, dual-focus role sitting at the intersection of Sales and Delivery. You will lead a team of Implementation Engineers while also owning the Pre-Sales function, working directly with prospective and existing clients to demonstrate Yapily's value and bring them successfully onto the platform.
You have done this before. You have personally managed complex API or fintech implementations, and you bring that hands-on experience into both the team you lead and the large accounts you will be directly involved in delivering. You know what good looks like at every stage, from the first technical conversation with a prospect through to go-live.
Internally, you will be a key connector between Sales, Product, Engineering, Customer Success, and Support. You set the standard for how Yapily delivers, and you work to raise that standard continuously.
Learn more: https://www.yapily.com/company/about-us
Requirements
Team LeadershipLead, mentor, and develop a team of Implementation Engineers, setting clear expectations and supporting their growthBuild a high-performing team culture focused on delivery quality, client outcomes, and continuous improvementManage workload distribution across the team, ensuring the right resource is applied to the right accountsDefine and iterate on implementation processes, tooling, and documentation to improve consistency and efficiency
Client ImplementationsTake a direct, hands-on role in the implementation of large or strategically important accountsOwn the end-to-end delivery lifecycle for complex implementations, from scoping and onboarding through to go-live and handoverEnsure implementations are delivered on time, to scope, and to a high standard of technical qualityIdentify risks early and manage them proactively, keeping clients and internal stakeholders informed throughout
Pre-SalesOwn the Pre-Sales function and its strategy, working closely with the Sales team on how Yapily positions its implementation capabilityLead or support technical presentations, product demonstrations, and solution design conversations with prospective clientsOwn RFP and RFI responses, coordinating input from Product, Engineering, and Commercial to produce accurate, high-quality submissionsAct as the technical authority during the sales process, building credibility with both technical and commercial stakeholders on the client sideFeed insights from Pre-Sales back into product and delivery strategy, identifying recurring questions, gaps, or friction points
Internal CollaborationWork closely with Product and Engineering to influence the implementation experience, feeding client and delivery insight into the product roadmapPartner with Customer Success and Support on client handovers, ensuring a smooth transition from implementation to BAU and a consistent experience throughout the customer lifecycleCollaborate with Sales on pipeline, account planning, and deal strategy, particularly for complex or enterprise opportunitiesRepresent the implementation function in cross-functional forums, contributing to broader strategy and planning conversations
What We're Looking ForProven experience leading an implementation or solutions engineering team in a SaaS or fintech environmentA track record of personally managing complex, API-based implementations; you have done the job, not just managed people who haveExperience owning or contributing to a Pre-Sales function, including RFP responses and technical sales supportStrong understanding of Open Banking, APIs, and financial technology; you can engage credibly with technical and non-technical audiences alikeExperience working cross-functionally with Product, Engineering, Sales, and Customer Success teamsCommercially minded; you understand how implementation quality affects retention, expansion, and client satisfactionClear, confident communicator who can represent Yapily in front of C-suite and technical stakeholdersHighly organised with strong project management instincts; able to manage multiple complex deliveries in parallelCalm under pressure and comfortable making decisions with incomplete informationHigh attention to detail and quality, in the work you produce and the standards you set for your teamEntrepreneurial approach; in a scaling business, you are as comfortable building new processes as running existing onesBenefits
25 days holiday a year (plus bank holidays) in the UK, 20 days in Lithuania, 23 days in Spain, 22 days in GermanyWe also offer an additional holiday day after 1 year's service, up to the value of 5 days We’re serious about work/life balance and operate hybrid working, giving you the flexibility to work from home, working from our amazing office space or work abroad for up to 20 business days per year ‘Nomad Working’ Comprehensive Private Medical InsuranceIncome Protection (UK only)Company Pension Scheme Enhanced Paternity and Maternity leave£200 annual Learning and Personal Development budgetCycle To Work Scheme Employee Referral Scheme which offers £1,000 per employee referralMonthly social budgetDog friendly office
OUR VALUES
We obsess about quality
Our customers have entrusted us with a critical function in a regulated industry…and we take that responsibility seriously. We always assume ownership and hold ourselves accountable.We are curious
Our innovation is powered by our collective growth mindset. We’re lifelong learners who challenge assumptions, experiment, and iterate.We act with integrity
We’re guided by our mission and earn and maintain trust by doing what’s right, even when it’s not easy.We are do-ers
We reject indifference and agility is our strength. We’re motivated by challenges, and biassed towards action.We problem-solve together
We’re diverse people in diverse places, and know the best solutions are born out of collaboration. We win, lose, and learn…together.