About this role
Key Responsibilities Patient reception: Welcome and assist patients upon arrival Phone management: Handle incoming calls, patient inquiries, and appointment requests Schedule coordination: Organise and update practitioners' schedules (appointments, emergencies, reminders via email/SMS) Administrative communication: Communicate with patients, insurance funds, laboratories, and suppliers Document handling: Process patient records, forms, and insurance documentation accurately Practice support: Assist the team with daily operational tasks to ensure smooth workflow Rigorous, motivated, friendly, and dynamic Strong organisational and administrative skills Able to work autonomously and take initiative Excellent command of English (required); Dutch is highly desirable Knowledge of Arabic or Romanian is an asset Previous experience in a medical or dental environment is desirable Good computer skills (agenda software, email, basic administration) Contract Details Initial contract: full-time (35h/week) Working hours: Monday to Friday between 10:00 and 17:30