About this role
The Fraud Operations Finance & Business Management Associate is a highly visible role that partners with senior leaders across Consumer & Community Banking Operations to drive financial performance, business execution, and strategic decision-making. This position combines financial planning and analysis, executive reporting, project management, and risk governance responsibilities to support key business priorities. The successful candidate will lead budgeting and forecasting activities, develop executive-level presentations and insights, coordinate cross-functional initiatives, identify risks and opportunities, and help drive continuous improvement through automation, analytics, and innovative solutions. This role offers significant exposure to senior management and is ideal for a motivated professional who excels at transforming complex data into actionable business outcomes in a fast-paced environment. The ideal candidate is a highly analytical and strategic thinker who can seamlessly balance financial expertise, executive communications, project management, and business governance responsibilities. They are comfortable working directly with senior leaders, driving complex initiatives, identifying risks and opportunities, and transforming data into actionable insights that support business decision-making.
Key responsibilities:
Partner with Finance and Operations leaders to support budgeting, forecasting, expense management, and financial analysis Deliver executive-level reporting, presentations, dashboards, and business insightsMonitor financial performance, identify risks and opportunities, and provide actionable recommendationsLead and support cross-functional projects, strategic initiatives, and business reviewsCoordinate governance activities, audit and control deliverables, and risk management processesDrive process improvements through automation, analytics, and innovative solutionsRespond to executive requests and support senior leadership decision-making Required qualifications, skills and capabilities:
Bachelor's degree in Finance, Accounting, Business, Economics, or a related field2+ years of experience in Finance, FP&A, Business Management, Strategy, Consulting, or related functionsStrong financial analysis, forecasting, budgeting, and reporting skillsAdvanced proficiency in Excel and PowerPointExcellent communication, presentation, and stakeholder management skillsStrong project management, organizational, and problem-solving abilitiesSelf-starter with the ability to manage multiple priorities in a fast-paced environment Preferred qualifications, skills and capabilities:
Experience in financial services, banking, or operationsKnowledge of Tableau, Alteryx, Essbase, AI/LLM tools, or other analytics platformsExperience supporting senior executives and leading cross-functional initiativesUnderstanding of risk, controls, audit, and regulatory processesPractical fluency with AI-enabled productivity tools to accelerate research, writing, analysis, and stakeholder communicationsStrong judgment in applying AI-knowing when to use AI vs. manual analysis, and validating outputs for accuracy, completeness, tone, and audience fit To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.