About this role
JOB DESCRIPTION
Why GM Financial Protections?
GM Financial is targeting significant growth as it continues to develop the Protection/Insurance Products platform. Our team is responsible for bringing the branded General Motors F&I products to market and we work hands on with both our GM dealer partners and the GM enterprise to improve the performance and customer experience for all of our internal and external customers.
At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work - we thrive.
Our Purpose: We pioneer the innovations that move and connect people to what matters.
RESPONSIBILITIES
About the role
If you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you. The Product Owner II - GM Protection is responsible for driving innovation and continuous improvement within the GM Financial B2C/B2B channels. Reporting to the Senior Product Manager, the Product Owner II - GM Protection will drive the execution of a roadmap of features and experiences that exceed customer expectations and meet business objectives. You're a collaborator who can work closely among developers, UX designers, marketers, analytics teams and operations leaders. You'll understand some of GM Financial's key digital customer channels and you'll be recognized as a fierce advocate for putting the customer at the center of everything we do.
In this role you will:
Prepare well-structured backlog items in advance of team refinement sessionsWrite clear and complete acceptance criteria that cover core scenarios and key variationsBreak down high-level ideas into logical, incremental work that can be delivered iterativelyIdentify missing requirements, assumptions, and gaps early in the delivery processMaintain backlog readiness to support sprint cycles and PI planning activitiesCoordinate and track cross-team dependencies and follow through on blockers to resolutionCollaborate with engineering, architecture, internal GM Financial teams, and external partners to ensure requirements are complete and actionableEnsure backlog items accurately reflect business workflows, data requirements, and system interactionsApply AI tools to accelerate backlog preparation, improve requirement quality, and expand scenario coverage
QUALIFICATIONS
What makes you a dream candidate?
Strong Product Management execution skills with the ability to prepare high-quality backlog items for team refinementExperience working in Agile or SAFe delivery environments supporting sprint and PI planning activitiesAbility to break down complex problems into structured scenarios and incremental work while identifying gaps, risks, and edge cases earlyStrong ability to own cross-team dependencies and ensure coordinated execution across internal GM Financial teams and external partnersWorking understanding of APIs, system integrations, and data dependencies with the ability to think beyond UI to system behavior and data flowStrong analytical, critical thinking, and problem-solving skills with a proactive approach to identifying and resolving issuesStrong verbal and written communication skills with the ability to translate complex concepts across technical and business audiencesWorking knowledge of the automotive F&I industry, including aftermarket products, lifecycle processes, and the roles of dealers, lenders, and third-party administratorsUnderstanding of modern automotive digital retailing concepts and the ability to reason through cross-system workflows involving customer, dealer, and lender systemsDemonstrated practical use of AI tools to improve backlog quality, expand scenario coverage, and accelerate delivery Education and Experience
Bachelor's Degree in related field or equivalent work experience required2-4 years' experience as a Product Owner/Manager on an Agile Scrum team required Licenses and Certifications
Agile Certifications required *Hiring two positions
What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.
Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.
Compensation: Competitive pay and bonus eligibility.
Work Life Balance: Flexible hybrid work environment, 2-days a week in office.
NOTE: We are unable to consider candidates who require visa sponsorship for this position
This position is not open to agency submissions
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