About this role
Make your mark by strengthening supplier oversight and risk management in a high-impact control function. You'll partner closely with internal stakeholders and critical suppliers to drive timely, well-evidenced remediation. You'll build credibility through clear guidance, strong judgment, and high-quality reviews. Join a team that values collaboration, accountability, and continuous learning.
As an information security and controls officer in the Supplier Issue Management team, you help us maintain robust risk management and supplier oversight. You will work closely with internal stakeholders to review and validate supplier assessment findings, ensuring the process meets our organizational standards. You will also work with our most critical suppliers and our cross line of business representatives in reducing risk exposure to the firm through our third party supplier relationships. Together, we foster a culture of quality, collaboration, and continuous learning.
Job responsibilities
Review assessment findings for accuracy and compliance with organizational guidanceValidate closure evidence provided by suppliers, including policies, procedures, and documentationEngage with internal stakeholders to address issue management queriesProvide consultative guidance and leadership to our business partners to help them work with our suppliers in resolving findings through action plans or if necessary understanding the implication of accepting risk and for our critical and high risk suppliers engage in ongoing consultation to expedite risk remediation and provide transparency on progress to key business stakeholdersLiaise with business partners to ensure timely remediation of action plans and risk acceptancesManage the entire issue lifecycle, including identification, creation, modification, extension, and closure validationIdentify opportunities for process improvements within supplier managementSupport internal education and share best practices with peers and colleaguesMaintain a thorough understanding of the supplier risk assessment processCommunicate effectively with senior management across various business groupsEnsure all activities align with organizational standards and policies Required qualifications, capabilities, and skills
Experience in information security, risk management, supplier management, information technology, or cyber securityUnderstanding of supplier information technology and operational risk, as well as information technology control policiesExcellent verbal communication skillsExperience of delivering written and verbal presentation to senior stakeholders up to managing director levelAbility to collaborate across multiple business groupsAttention to detail in reviewing documentation and evidenceCommitment to maintaining high standards of quality and complianceAbility to manage multiple tasks and prioritiesProficiency in identifying and implementing process improvementsStrong problem-solving skillsAbility to work effectively in a team-oriented environment Required qualifications, capabilities, and skills
Certification in Information Systems Audit or Risk and Information Systems ControlExperience supporting internal education and best practices sharingFamiliarity with supplier risk assessment processesExperience in validating closure evidence for complianceAbility to engage with diverse stakeholdersKnowledge of global supplier management standardsDemonstrated commitment to professional development and continuous learning
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.