About this role
OTC Specialist with Italian Infosys Poland Sp. z o.o. - Łódź - Hybrid 3/2 We are looking for a candidate with: University graduate with minimum of 15 years of education At least 2 years of experience in Accounts Receivable as a main process and relevant experience in Accounts Payable Italian and English knowledge on min. B2 level (essential for client communication purposes) Expertise in MS Office or equivalent office productivity tools Specialist Knowledge in one or more areas of Accounts Receivable as priority Good accounting skills, with ability to analyze the accounts that the expenses are hitting Independent working in a non-structured environment Prior experience in process improvement projects Excellent communication Proven experience in leading process improvement project ERP experience mandatory (MS Dynamics would be an asset) Collections process specialist needs to have excellent command over the language and good customer management skills
Your key activities: Execute day to day operational tasks in billing, cash application and accounts receivable Deliver as per agreed timelines Adhere to SLAs Identify and execute process improvement opportunities Train team members on various processes and domain related requirements) Ensure quality of the deliverables Follow the documented procedures, understanding of Client processes, active team player with good communication and documentation skills Good typing skills Analytical skills Good communication skills
You can expect from us: Performance bonus twice a year Employee referral program bonus Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite Access to training platform (self-learning), domain/soft/technical skills training Possibility to use Italian language on a daily basis Private medical care at Medicover (with possible extension to family members) Reimbursement of Multisport card or points on MyBenefit platform Attractive group insurance Access to well-being platform, free meetings with a psychologist included Stable employment based on an employment contract No trial period IT equipment is provided by the Company Bonuses from the Social Fund Flexible starting hours Opportunity to participate in charity, sports and well-being events Hybrid mode (3 work days from the office per week)
Recruitment stages: CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback