About this role
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI - the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 - including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors - Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:Business Insider named us an "enterprise startup to bet your career on"Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the worldDeloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North AmericaQuartz ranked us the #1 best company for remote workersResponsibilities
Workato Philippines, Inc. is seeking a highly detail-oriented, proactive, and process-driven Accounts and Billing Specialist (APJ hours) to join our growing Finance team. In this role, you will be involved in supporting global accounts receivable operations and will report to the Accounts & Billing Manager based in the Philippines.
In this role, you will also be responsible to:Respond to tickets regarding Accounts and Billing requestsRespond to accounts and billing-related inquiries from various departmentsProvision and Upgrade AccountsIncludes coordinating with the Sales team and the Implementation teamMonitoring of auto provisioning and manual provisioningProcessing of churnBook DealsConduct deal closing walkthroughsIncludes analysis of order formsTimely and accurate closing of deals, especially on the month-end and quarter-endInvoicing and billing tool managementIncludes special invoicing requests and sales tax processingEnsure all invoices are processed in a timely manner every month-end and quarter-endProcess renewals and report managementIncludes coordinating with the Sales team and the Customer Success teamEnsure timely collections for all regions (APJ, EMEA, and USA)Handle different payment methods (ACH, Wire, Check, Credit Card)Manage CadencesManual follow up/escalationIncludes coordinating with Sales team and Customer Success teamRegistration and management for Vendor websitesFill out vendor forms and assist with other finance-related formsUpdating and maintaining resources and finance materialsGenerate reports needed by the finance teamManage all accounting systems to ensure clean recordsCoordinate with AP Team requests and assist when they have clarificationsAttend to the Business Technology Team's questions and clarificationsCreate documentation that will be used in the evaluation of new systems and implementation when neededRequirements
Qualifications / Experience / Technical SkillsMust be a graduate of Business, Finance or related field3+ years of working experience in Accounts Receivable operationsStrong understanding of AR operations, Order to Cash (O2C) processes, and month-end close activitiesAdvanced proficiency in Microsoft Excel and Google Workspace toolsExperience using ERP systems such as NetSuite, Coupa, or similar platformsExperience working in a SaaS or iPaaS company is a plusExposure to AI-enabled finance operations, intelligent workflow automation, or digital transformation projectsSoft Skills / Personal CharacteristicsStrong attention to detail and good analytical skillsResponsive to queries and strong work ethicGreat time management and organizational skillsExcellent collaboration and communication skillsAble to work independently but values teamwork and spiritHas a positive, willing-to-learn attitude, and resilientHas a high level of curiosity and enjoys taking initiativeAmenable to work on the weekends (when needed) and holiday shifting(REQ ID: 2848)