About this role
Accounts Receivable (OTC) Specialist with German Infosys Poland Sp. z o.o. - Brno - Hybrid 2/3 We are looking for a candidate with: English and German at a minimum B2 level (essential for client communication) 2 years of experience in accounting, preferably in the cash application process Finance/Accounting degree or completion of relevant accounting courses Strong analytical skills High customer orientation and a proactive approach Ability to understand both the broader context and detailed data aspects Strong focus on identifying areas for improvement Good team player Customer-oriented mindset combined with initiative and accountability
Your key activities: Performing cash application, account maintenance, refunds, reconciliations, reporting, and follow-up on open items (on-account process) Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries) Identifying process gaps and proposing improvement opportunities Ensuring effective communication and maintaining professional relationships with customers, suppliers, and internal teams Preparing and updating Standard Operating Procedures (SOPs) Achieving business targets (Service Level Agreements) as well as individual performance goals
You can expect from us: Performance bonus twice a year Employee referral program bonus Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite Access to training platform (self-learning), domain/soft/technical skills training Possibility to use German language on a daily basis Private medical care at Medi cover (with possible extension to family members) Reimbursement of Multisport card or points on My Benefit platform Attractive group insurance Access to well-being platform, free meetings with a psychologist included Stable employment based on an employment contract No trial period IT equipment is provided by the Company Bonuses from the Social Fund Flexible starting hours Opportunity to participate in charity, sports and well-being events Hybrid mode (2 work days from the office per week)