About this role
Account Manager
Intapp is looking for a strategic Account Manager to cultivate and grow its existing DealCloud product client base. In this role you will identify new opportunities while maximizing customer benefit and adoption of our software platform. The strategic Account Manager will be responsible for fostering long-term relationships, procuring associated renewals, and turning critically important accounts into deeply engaged, strategic partners. Joining Intapp will give new team members an opportunity to work with a very talented leadership team of executives with backgrounds that include leading Wall Street firms.
The DealCloud product is revolutionizing the private capital markets business around the world with data, transparency, great products and great service. We’ve already made huge strides and we’re just getting started!
What You’ll Do:
Own overall relationship with assigned clients, which include: Increasing adoption, retention, and satisfactionEstablish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and servicesManaging the entire sales life-cycle of transactions to ensure visibility into and predictability of the lead-to-close processActing as a representative to maintain positive relationships with all employees, customers, partners, and shareholdersWork to identify and/or develop up-sell opportunitiesWork with clients to establish critical goals or other key performance indicators and aid the customer in achieving their goalsProvide timely and positive resolution of escalated sales-related issuesCommunicate with key customers, business partners and executives on significant issues and accomplishments
What You’ll Get:
Competitive compensationChallenging and rewarding workGenerous benefits packageAn incredible team of smart people to work with
What You’ll Need:
Minimum 2+ years of account management experience in software industryStrong interpersonal communication skills and ability to achieve set goals and deadlinesNatural leadership skills and ability to mobilize people towards a goalAbility to pick up new technologies easilyGood understanding of Excel, financial modeling and financial reportingExperience with Salesforce or other CRM platformsPrior experience in closing sales deals at the executive level a plusKnowledge of the private equity and financial services market preferred
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