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Client Partner, Travel vertical @ Infosys

Chicago, Illinois, USOnsiteFull-time
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About this role

Infosys is seeking a Client Partner for its Travel vertical. The person will lead all the client interfaces within the assigned account along with the group managers to build the account plan and will be responsible for client management based on the account plan. Client relationship management and business development: manage client relationships, build a portfolio up to $50M+, own the opportunity management cycle: Prospect-Evaluate-Propose-CloseClient delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the clientAccount planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.Client relationship management - managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the clientSelling concepts to the client and influencing the client to award business based on capability and track record in similar situationsResearch market trends in the aviation industry/domain and develop proposals to solve client problems.Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomesReview sales plan, pursuit plan / business pipeline with leadership to ensure target achievementExpert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspectsConduct client presentations, workshops, and drive pricing and MSA negotiations with the clientProvide necessary input for building alliances with relevant product / service vendors, hyperscalers, and travel/aviation domain related product companies.Provide thought leadership to presales/delivery/engineering/domain teams to create solutions and incubate new ideas.Ensure hygiene is maintained on account operationsCreate proposals and solutions in line with requirements in the RFPs shared by the clientsProactively take Infosys offerings to the prospects in the industryCollaboratively work with delivery organization on staffing, handling any delivery related issues to prevent escalationsQualifications:Track-record of successfully hunting or farming business solutions and client management in customer in Aviation division. Experience in Travel or Airline domain is highly recommended.Strong Business Development (Framing current accounts) / Relationship management / Account management is requiredStrong Account Management experience where you have grown existing accounts.Track record of interacting and building relationship with C / C-1 level client contacts.Reasonable understanding of Global Delivery Model and IT service industry.Experience managing large multi-location consulting engagement teams' desirable.Hands-on experience with proposal creation and leading proposal presentations.Strong leadership, interpersonal, communication and presentation skills.Wide variety of IT and business consulting engagement experience, including AI.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Candidates should be willing to Travel

Skills

Account Management

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