About this role
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibility Tech Staff Onboarding & Workforce Management: - Hiring Renewal and Replacement: Govern and support the end-to-end process for hiring, renewal, and replacement of the contingent workforce. - Collaborate closely with hiring managers, HR, and external vendors to ensure a smooth and efficient onboarding experience for new contingent staff. - Monitor and track contingent workforce contracts and ensure timely renewals or replacements. - Facilitate communication and coordination between all parties involved in the contingent staff lifecycle. Tech Staff Profile Maintenance: - Execute all updates of application technology workforce profile changes within various systems platforms. - Ensure accuracy and completeness of all data related to contingent staff profiles. - Manage related tasks concerning vendor billing and invoice processing for contingent staff. - Maintain organized records and documentation for auditing purposes. Performance and Strategic Planning: - Support input metric updates across financial, operational, and customer success dashboards. - Flag red, yellow, and green performance triggers early and partner with department leaders to build corrective action plans. Assistant Support to Head of Technology: - Manage calendars, including scheduling meetings, appointments, and travel arrangements. - Act as back up of administrative tasks, including procurement, People Engagement.
Requirements - 2+ years of experience in performance management, administrative support or a similar role - Strong analytical and problem-solving skills, with the ability to interpret financial data and provide meaningful insights - Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams - Ability to work independently and prioritize tasks effectively - Attention to detail and a commitment to delivering high-quality work
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.
Location: Two Harbour Square Job: COO Office/Business Mgt & Support Schedule: Regular Employee Status: Full time