About this role
Job Title: Adult Basic Education (ABE) Student Support Services Location: Frederick Abisi Adult Education Center Full time Mornings and some evenings OVERVIEW: Responsible for the advising and guiding of adult learners in their education and career pursuits. RESPONSIBILITIES - Assist with program orientation for morning and evening ESOL students. - Assist adult learners with setting job and career goals; provide relevant information to facilitate achievement; and assist identifying any potential barriers and necessary support services. - Conduct follow-up and track students' progress towards goals. - Advise students and make referrals to appropriate community services. - Coordinate student activities. - Coordinate and supervise all activities related to the Student Reward Program. - Organize and maintain information for student attendance awards and goal achievements. - Promote student participation and leadership at school and in the community. - Work closely with the director and teachers implementing programs and services for adult learners. - Develop programs and initiatives to address student needs, including presentations in classrooms, information sessions, participation in community activities. - Provide assistance and oversee the development of the monthly school newsletter. - Manage and regularly update the center's social media channels. - Work flexible hours, bring services to the evening program and attend evening meetings when needed. - Develop and maintain appropriate contact with students to determine needs and provide assistance - Prepare and disseminate educational and informational materials to students and staff through various information sources. - Perform other duties as may be required by the Program Director. REQUIREMENT/QUALIFICATIONS - Bilingual Spanish/English, Portuguese/English or Khmer/English is desirable. - Bachelor's degree is required with at least five years' experience working with immigrants in counseling, teaching, or a managerial capacity. - Experience in group facilitation and planning with diverse populations. - Ability to work independently to achieve goals and responsibilities. - Ability to effectively present information and respond to questions from groups of second language students, school staff, and the general public. - Ability to understand and be sensitive to the needs of disadvantaged groups and formulate and implement solutions with the premise of equitable access. - Knowledge of and contact with community resources and community agencies strongly preferred. - Strong computer skills in Google Suite, Microsoft 365, email platforms, iOS, database management software, virtual meeting tools, and online productivity tools. - Strong customer service skills. Reports to: Frederick Abisi Adult Education Center Director Effective date of employment: Upon hire Terms of employment: 35 hours per week, 52 weeks, Full-time. Salary: $66,968 yearly salary, Grant funded. Benefit: City of Lowell Standard Employment Benefit