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Technology Technician I @ Technology Department

Currituck, North CarolinaOnsiteFull-time
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About this role

Job Vacancy: Technology Technician I Terms of Employment: 12 months, full time, with benefits Salary: Bi-Monthly - NC State Salary Scale plus Applicable Supplements Supervisor: Chief Information Officer Nature of Work: An employee in this class supports, repairs, and maintains Currituck County Schools' hardware, software, and network operations for all eleven (11) schools and district offices. Training and Experience:

• Two-year college or technical school degree in electronics or computers and job experience.

OR

• Equivalent combination of education and job experience .

Knowledge and Skills: (Not all-inclusive)

• Strong knowledge of hardware and software used in educational and administrative settings.

• General knowledge of network operations. (Windows 11, ChromeOS, and Microsoft Active Directory)

• Understanding of mechanical, electronic, and computer principles as applied to the installation, repair, and maintenance of hardware and software used in educational and administrative settings.

• Strong customer service skills.

• Strong understanding of confidentiality (CIPPA, FERPA, etc.)

• General understanding of Google Suite for Education.

Abilities: (Not all-inclusive)

• Troubleshoot when hardware or software aren't functioning as expected.

• Lift/carry or pack/unpack hardware (sometimes heavy).

• Work under pressure, at times, in a fast paced environment.

• Communicate effectively with all levels of technology users.

• Establish and maintain effective working relationships.

• Work alone or with a team, and adjust when the need arises.

Requirements:

• Must pass a criminal background check.

• Must have a valid driver's license, as this position requires movement between buildings.

• Must have a smartphone for use during work hours (monthly reimbursement paid)

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