About this role
Summary: The Network Engineer is the IS&S network support team member assigned to schools and administrative sites to handle the installation, administration, maintenance, and troubleshooting of networking technology. This person supports the CMS Wide Area Network (WAN), the school Local Area Network (LAN), routers, switches, wireless access points (APs), and the site data closets. Essential Duties: (These duties represent a sample and may vary by position.) For all assigned schools/administrative sites:
• Installation/maintenance/upgrading of access points (APs)
• Installation/maintenance/upgrading of switches and routers
• Proactive Support and Management of Networks using Network Management tools
• Maintenance of data closet to adhere to departmental standards
• Projects (software, hardware, firmware updates)
• Second-level support (after IS&S System Engineer or Network System Engineer level 1)
• Troubleshooting, root cause analysis
• Documentation – “how to” guides, required ticket system information, site configurations, other documentation as assigned/requested
• Performs other duties as assigned
Education and Experience: Minimum
• Associate degree in Computer Science, Networking or related field and
• 5 years of experience in network and workstation/device management.
Desired
• Bachelor degree in Computer Science, Networking, or related field and 5 years of experience in network and workstation/device management.
Licensing / Certification Requirements:
• CompTIA - Network or Cisco CCENT (Cisco Certified Entry Networking Technician) or the ability to obtain within 6 Months
Licensing/Certification Preferences:
• CompTIA Network+ Certification
• Cisco CCT (Cisco Certified Technician)
• Cisco CCNA (Cisco Certified Network Associate)