About this role
PRIORITY OPENING: Behavioral Health Office Specialists
Las Vegas, Nevada | In Office | Part-Time | $17.00–$19.50 per hour
Beyond Expectation, LLC is seeking dependable, service-focused Office Specialists to support our behavioral health practice. This is a hands-on front-office support position and does not carry Office Manager responsibilities.
Key Responsibilities
• Answer and screen telephone calls and emails professionally • Accept and accurately document patient payments • Verify insurance eligibility and benefits • Schedule psychotherapy appointments for in-office and telehealth services • Support patients, providers, and referring community partners with timely, courteous service • Maintain and update confidential electronic health records • Help ensure consistent office-support coverage and smooth day-to-day front-office operations • Complete other assigned office-support duties
Required Qualifications
• High school diploma or GED; associate degree preferred • Strong written, verbal, computer, and customer-service skills • Ability to multitask accurately in a fast-paced environment • Professional judgment, reliability, and a positive, team-oriented approach • Understanding of HIPAA and patient confidentiality • Experience with basic behavioral health, medical office, reception, or high-volume scheduling practices • Ability to work in office and help support coverage Monday through Saturday
Preferred Qualifications
• Spanish-English bilingual • Experience with insurance verification and eligibility • Experience using an electronic health record system, including SimplePractice or a comparable platform • Proficiency with Excel, Word, OneDrive, telehealth platforms, and multi-line phone systems • Availability for a combination of daytime, evening, and Saturday shifts
We are looking for professionals who take ownership of excellent service, communicate clearly, and help create a welcoming experience for patients and providers. $17.00 - $19.50